§ when you visit or otherwise use our mobile application (the "App"),
§ when you interact with us through email, text and/or other electronic messages,
1. Information We Collect
The following generally describes the type of information we may collect about you.
Information Provided by You. We collect information directly provided by you (which may be obtained from emails, registration, web forms or in other manners), including, without limitation:
This includes information provided at the time that you register for an account with us, request support, sign up to receive notifications, submit a video or image, or in any other way take steps that require the submission of information.
If you choose to submit your information to us for any other reason in any other form (e.g., customer support requests, inquiry submissions, etc.), we will collect such information and use it for the purposes for which you submitted it and to improve the App and our services.
We may access your device's phonebook or contact list to gather information such as your friends' contact information in order to facilitate inviting your friends to join our App, but only if you have first given us your consent.
Technical Information. As you navigate through and interact with our App, we use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Information about your mobile device, such as your unique device ID, Internet Protocol (IP) address, or other persistent identifiers, and their hardware/software/firmware.
- "Usage Data," which includes data relating to usage of your device, such as the actions you take within and outside of the App, the browser and/or device you use, the date and time of your use of the App, particular preferences you have chosen, and the apps you used before and after using our App, location data, and other communication data and the resources that you use to access and use our App.
- Information about your computer and internet connection, including your IP address, operating system, and browser type.
Even if you do not submit Personal Information through the App, we gather navigational information about where visitors go on the App and information about the technical efficiencies of our App and services (i.e., the time the App was accessed, what content was accessed, etc.). This information allows us to see which areas of our App are most utilized and helps us better understand the user experience. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (for example, browser type and version, service provider and IP address, operating system, and date/time stamp).
This helps us to improve our App and to deliver a better and more personalized service, including by enabling us to:
§ Improve the quality of the App by recognizing and delivering more of the features, areas, and services our visitors prefer.
§ Estimate our audience size and usage patterns.
§ Store information about your preferences, allowing us to customize our App according to your individual interests.
§ Recognize you when you return to our App.
We may also create and use this navigational information to compile statistics about how our visitors collectively interact with our App. We may also maintain this information or associate it with Personal Information we collect in other ways or receive from third parties.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on this App and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
Social Media. We may monitor social media or review sites, and collect information posted on comments or reviews. When you post information on social media pages owned or controlled by us, we may collect information about your activities on those pages, including whether you visited or commented on the page, or provided a rating or review.
Customer Support. You may contact our customer support for assistance, such as getting information and advice regarding using our Site, etc. If you do so, we may ask you for information such as your name, email address, postal address and telephone number. We use this information to respond to your requests.
2. How We Collect Your Information
We collect information in three primary ways:
- You Give Us Information: We collect information from you when you submit it to us through our App, and other digital media.
We also may use various technologies to collect information about you, including:
You can set your browser not to accept cookies or to notify you when you are sent a cookie, giving you the opportunity to decide whether or not to accept it. You may also use commonly available tools to remove cookies which may have been placed onto your computer or mobile device. However, please be aware that some of our advertisements require cookies to operate correctly and if you turn off cookies or refuse them, they may not function properly. We will not use shared local objects (commonly referred to as "Flash cookies") in a manner inconsistent with the purposes for which they were designed unless you are specifically notified that we intend to use them for a specific service. Flash cookies are cookies that are placed on your computer or mobile device that are not removed through normal browser management tools.
c. Server Logs and Widgets. A "server log" is a record of activity created by a computer that delivers certain content to your browser or mobile device. Certain activities that you perform on our App may record information in server logs. The server log may record the content you requested, or the links you clicked on our App. The server log may also record information such as your IP address and the cookies set on your device.
A "widget" is generally an application that can be embedded in a webpage or mobile application. Widgets can provide real-time information to the webpage or app. Widgets are often provided by third-parties and we may provide widgets on our website. Widgets may enable the third-parties that provide them to collect data about users using the App.
d. Notifications. We may communicate with you via push notification, email, SMS, MMS or other text message ("Message") (to the extent you permit us to do so), and we may collect information regarding such communications, such as confirmation when you open an email, read a Message or receive a push notification. We use this information to improve our services, including without limitation our customer support.
e. Geolocation Technology. We may collect information about your location. By using our App, you consent to our collection of your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses.
3. How We Use Your Information
We use the information we collect in a variety of ways. We collect information from you because it helps us to provide, improve and deliver our products and services. Specifically, we use the information we collect:
a. To Provide our Services. For many business purposes, such as to: (i) allow you to register an account; (ii) allow you to analyze trends and conduct research about improving our products and services; (iii) provide support and respond to questions from Site users; (iv) improve our App, products and/or services; (v) learn about our users' needs; (vi) contact users for research, informational, and marketing purposes, including customizing our product recommendations and promotions to you based upon your information; (vii) track traffic patterns and App usage; and (viii) provide customer support.
When permitted by law, we may also use your personally identifiable information to contact you in ways other than email or regular mail, such as via telephone contact, facsimile or text message.
c. To Improve our Business. To help us design and deliver our App, including but not limited to as part of our network's functionality, engineering activities, and troubleshooting.
d. When you Send-To-A-Friend. You may also have us send certain content to other individuals using the App. To send information to others, we request both your email address and theirs. We may retain the information you provide in connection with this feature.
e. As part of Business Transfers. In the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organization, we may need to transfer some or all of your information to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analyzing any proposed sale or re-organization. We may also need to transfer your information to that re-organized entity or third party after the sale or reorganization for them to use for the same purposes as set out in this policy.
f. To Comply With the Law and Our Legal Obligations. To investigate claims and/or legal actions, violations of law or agreements, and as part of complying with relevant applicable laws and legal process. For example, we may disclose your information in order to comply with or respond to a request or requirement pursuant to law, regulation, or from a governmental or judicial body, or to help prevent fraud or for risk management purposes.
g. To Protect Ourselves and Our Users. To the extent necessary to detect, block, report and mitigate cyber-threats, improve our network and information security, and in order to prevent or detect fraud. Network and information security means the ability of a network or of an information system to resist events, attacks or unlawful or malicious actions that could compromise the availability, authenticity, integrity and confidentiality of stored or transmitted data, or the security of the related services offered by, or accessible via those networks and systems.
We may use your information to cooperate with police and other governmental authorities, or to protect the rights, property or safety of our App users or the public.
4. Children's Information
We recognize the importance of children's safety and privacy. The App is not designed to attract children, and is not directed at, or intended for use by, children under the age of 13. In accordance with the Children's Online Privacy Protection Act ("COPPA"), we do not request or collect any personally identifiable information ("PII") from anyone who we know to be under the age of 13. If you are under the age of 13, you should not register with, or provide information to us. If you are a parent or legal guardian of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us at email@example.com.
If we become aware that a user of our App is under the age of 13 and has registered for our App or provided other PII without prior verifiable parental consent, we will take all commercially reasonable steps to delete such information from our files and not to use such information for any purpose (except where necessary to protect the safety of the child or others as required or allowed by law). We ask all parents and legal guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 13 from providing us with any of their PII or using the App without parental oversight and assistance. If you have knowledge or become aware that a child under the age of 13 has submitted PII to us, please contact us and we will remove that child's PII from our files. If you are under the age of 18, you should use this website only with the involvement of a parent or legal guardian and should not submit any PII to us.
7. Your Choices Regarding Your Information
If you do not consent to the way in which we may use your information, please do not submit any information to us.
Opt-Out of Email Promotions. If you do not wish to receive emails about special offers and other promotions from us, click the unsubscribe link located in our emails.
Updating Your Information. We ask that you keep the Personal Information that you provide to us current and that you correct any information you have provided us by contacting us at firstname.lastname@example.org. You represent and warrant that all Personal Information you provide us is true and correct and relates to you and not to any other person.
You may also contact us, as provided below, to request review, correction or deletion of any Personal Information that you have provided to us. We reserve the right to retain an archive of such Personal Information for a commercially reasonable time to ensure that its deletion does not affect the integrity of our data; and we further reserve the right to retain an anonymous version of such information.
Please note we may not be able to delete your Personal Information except by also deleting your user account. We may also not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
How We Respond to "Do Not Track" Signals. Some web browsers have "Do Not Track" or similar features that allow you to tell each website you visit that you do not want your activities on that website tracked. We will abide by any "Do Not Track" signals. As described above, such technology may negatively affect the functionality of the App. To learn more about DNT signals, please see http://allaboutdnt.com.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by contacting us as provided below.
We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties provide you with ways to choose not to have your information collected or used in this way, namely:
§ You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website, located here: www.networkadvertising.org/choices/.
§ You can also opt out of receiving targeted ads from certain members of the Digital Advertising Alliance ("DAA") by installing the DAA's AppChoices tool. You can find more information at the AppChoices at: http://youradchoices.ca/.
Please note that any opt-out choice you exercise will apply to interest-based advertising by the third parties you select, but will still allow the collection and use of data for other purposes, including research, analytics, and internal operations. You may continue to receive advertising, but that advertising may be less relevant to your interests.
To learn more about interest-based advertising or to "opt-out" of interest based advertising programs from participating companies visit www.networkadvertising.org, www.aboutads.info/choices/, http://youradchoices.ca, or http://www.youronlinechoices.eu.
Depending on your device and its operating system, you may also be able to choose to prevent your device's ad identifier being used for interest-based advertising or reset your device's ad identifier by changing the settings of your device.
8. Your California Privacy Rights
If you are a California resident, you are entitled to certain notices and disclosures regarding the collection and use of your information. Please see our Privacy Notice for California Residents that describes our collection and use of your information for specified purposes.
In addition, while we do not sell your information for money, we may disclose your information to third parties, such as our marketing and analytics providers, in such a way that may be considered a "sale" of personal information under CCPA. To stop such "sales" please follow the instructions provided on our Do Not Sell My Personal Information page.
Under certain circumstances, California Civil Code Section 1798.83 states that, upon receipt of a request by a California consumer, a business may be required to provide detailed information regarding how that business has shared that consumer's Personal Information with third parties for direct marketing purposes. However, the foregoing does not apply to businesses like ours that either do not disclose Personal Information to third parties for direct marketing purposes without prior approval or gives a free mechanism to opt out of having their Personal Information disclosed to third parties for their direct marketing purposes (for more detail on our policy, please see the Section above entitled "Sharing of Information with Third Parties"). California users may request further information about their rights under this law and our policy by writing to us at email@example.com, using the subject line "CA Request for Information," and requesting further information. We may need to request additional information from you to verify your identity and determine you have the necessary rights to access the information.
If you are a California resident under the age of 18, and a registered user of our App, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to firstname.lastname@example.org and include "CA Removal Request" in the subject line. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
If you would like to exercise your rights under California law, please send your written request to email@example.com. Please include your postal address in your request.
9. Visitors From Outside of the United States
We are a United States company that utilizes service providers located in the United States and other countries. Therefore, when you use our Site, your information may be transferred to, stored, or processed outside of the country in which you reside and may be maintained on servers and systems located within the United States or other countries. The data protection laws in the United States and those other countries might not be as strict as those in your country. By using our Site and/or submitting information to us, you specifically consent to the transfer of your information to the United States and those other countries and the facilities and servers utilized by us and those with whom we may share your information.
10. How We Protect Your Information
It is entirely your choice whether or not you provide Personal Information to us. We have put in place physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, use, modification and disclosure and maintain data security, and correctly use the Personal Information collected through the App. We take, or obligate applicable third parties to take, reasonable precautions to protect our users' Personal Information against loss, misuse, unauthorized disclosure, alteration, and destruction. However, no transmission of data over the Internet or any wireless network or stored and utilized for business purposes can be guaranteed to be 100% secure, and no security measures are perfect or impenetrable. As a result, while we strive to protect your information, we cannot ensure or warrant the security of any information we receive, store or other utilize. Therefore, we advise you that if you provide us with your information you do so at your own risk.
If you believe your Personal Information is being improperly used by us or any third party, please immediately notify us via email at firstname.lastname@example.org.
12. How to Contact Us
Last Modified: June 20, 2020